- Data-informed Are you sure you want to replace it? When I complained the handyman threatened that he will send people to our house if we do not get the payment released. Worth doing the homework first on the people that bid your tasks! Nothing was straight, no shelf ends lined up. i like this sitei use often these days.much cheaper then use professional company which spending a lot of moeny on advertisingbut there might be some disappointing when u got servicebut it is not website fault.it is fault of individual who offer service. - Good people About Airtasker. Moreover, I gave my personal address and contact with someone who appeared to be unreliable. Huge growth opportunities both personally and the company Completion rate. I would urge a great deal of caution. They say they vet all their workers who are on their site and ensure their work is of a high standard and then when you have a complaint about the worker they then say they are independent workers and they hold no responsibility of the work they do at your property. Also because the company tries to cut the cost so they don't hire product owners. I guess not. Are you sure you want to remove this review from being featured for targeted profile? Reviews from Airtasker employees about Airtasker culture, salaries, benefits, work-life balance, management, job security, and more. Glassdoor gives you an inside look at what it's like to work at Airtasker, including salaries, reviews, office photos, and more. What should I include in a review? I think they target females who have no clue how much their time/effort is worth and then we get fleeced. Website: www.Airtasker.com . Requested my money back five times and completely ignored.MAR 14Still no response - ombudsman contacted. Read about their experiences and share your own! My experience working for this company was awful. I am still waiting for my money back and getting angrier by the second. I will never use them again. Please tell us from the beginning what happened’. Honestly not worth the hassle. 2 tradespeople I hired through airtasker originally for a small job have since ripped me off for thousands of dollars. How do I leave a review? I do good work...' with half of them being new without any ratings at all. I wouldn't recommend! Whether you’re getting work done or doing tasks on Airtasker, know that we’ve got your back every step of the way. I have now informed them that I will Be contacting OMBUDSMAN if they refuse to give me back my money as it is totally unjustified with how I am being treated. Airtasker reviews. Lots of interesting social events, like cruise party, face-painting event, off-site Christmas party etc... Also free food :) then it is such a problem to get your money back. The product is in a very poor state internally and keeps on braking all the time. Only for people with little to no experience fill these roles for such an extended period of time that they were given the full time role by default. I sincerely doubt airtasker has any adequate quality control. People around. Good location. Airtasker was not good at all in my… Airtasker was not good at all in my experience in helping to take out items from a unit. | Read 161-180 Reviews out of 2,547 I have written a few reviews on here and it was always deleted.My experience working for this company was awful. Flexible working hours, you come early you go early. There's a reason that the co-founder and multiple CxOs have left the company yet the onlt thing that hasn't changed is the CEO. Best company I have worked for! Now 48 hours is up they are insisting I liase with the man to agree a price for the work that he failed to commit to. - Great talent Been at the company for over 12 months and I've been enjoying it immensely. From simple to complicated tasks, Airtasker can help you complete your home cleaning, handyman jobs, admin work, photography, graphic design or even build a website. Find help with 117 Home Experts in London. Any normal person will recognise its waste of time and your money. The company Airtasker takes the money once to appointment is confirmed so the money leaves your account immediately. I have been working at Airtasker full-time for less than a year. The job was awfully done. Leads care about their team members. finance "$100 a week to $1500+," 6 women share how much money they're making on Airtasker. Had no nerves for it. Secure Payments We hold task payments secure with our PCI-DSS compliant Airtasker Pay – so tasks can be completed knowing payment is … So it is a no for me and don’t recommend it to anyone else. After raising over $33 million, they’re now expanding out into the UK. First time that I used Airtasker and last. We've gone through what has felt like some significantly rocky bumps over the past year. The only good thing about this website is that it encourages you to do the job yourself. - You are encouraged to take ownership and will be recognised for your contribution - Strong engineering, - Changes to teams can be disorienting for some, Flexible working hours I lose count of how much help I got from other engineers, they are always willing to help. If a review has been found to breach these guidelines, it will be removed. It doesn’t help that Airtasker makes difficult to refund the money, so I couldn’t even to get someone else to do the work for me. A CEO that's scared of his own shadow and a leadership team that's acting as a 'yes' man. They support what I want to learn and give me resources I need. Reply from Airtasker Australia 26 … I post a job a week ago and the Airtasker assigned despite the ‘good’ reviews and claiming that had 4 years experience arrived 2 hrs later and didn’t show up until I mentioned that I was going to cancel the job. Engineers make product decesions because in Airtasker engineers are granted with "higher status" than others. What should I include in a review? Airtasker gives you the flexibility to work when you want, with whom you want and doing what you want to do. He never got as far as the latter. You will be robbed if you refuse to pay your tasker for a good or a crap job. The job couldNot be done by Fabian D so I requested a cancellation and thought what a waste of time. Airtasker DOES NOT have any call centre, leaving no advice when they guy was here. This guy had good ratings, but a high cancellation rate, which suggests our experience is not alone. When the task is completed you can review it and release the fund only when you are satisfied. TASKERS IN YOUR COMMUNITY We’ve got over 2 million people across Australia & the UK ready and willing to help out. Most also simply copy/paste info about their business, very unprofessional. All rights reserved. - Don't listen to their staff's recommendations, - Self-aware Management do listen. As a young woman dealing with this on my own I thought the idea of airtasker was great but it has proven a let down . In hindsight I could have easily done it myself, hire a van which would have been less than a quarter of the cost I paid. Reviews How do reviews work? So do yourself a favour and avoid like the plague! bridging and bringing people and tasks together! Pricing on Airtasker is quite varied, as it is with similar websites. Total shambles the way this company treat their customersMAR 21Still no money backMAR 27Airtasker have ‘finally’ emailed me saying ... ‘this is now an official dispute. Therefore poster has to chase Airtasker to get a refund. If you are looking to join Airtasker you will work with some brilliant engineers, but you will be placed into a team without any type of clear direction on what it is you're meant to be building. Small enough not to be another cog, Too much transparency can become distracting, I have been working at Airtasker full-time for more than a year, - Transparent culture led by the CEO and COO very impressed by airtasker, so far have got two jobs done and the service has been amazing.you can use it too..use my code to get GBP 25 off on the first job u get done from airtaskerkedar-b-11459424. You are then left with a job that does not get done. - Social They then refuse to reply to your messages and calls and do not cancel the job. There are currently no benefit reviews for this company. Everytime there's a big redundancy I loss some confidence to senior management and feel insecure about my job. The tasker never came and I am still chasing and following up for my refund. GB. Work-life balance Occasionally you get great taskers but most of the time you get tasker a who clearly accept several jobs and turn up to the job that pays the most (and leave other posters waiting for them to arrive). Do not join this companyAnd P.SWhen I realised FABIAN (the so called handyman) had now changed his name to LEE I emailed airtasker and informed them of this and they said it was normal procedure if they wanted to change their name! See business transparency Write a review Write a review Reviews 38 Write a review. Complete joke. Airtasker.com is the online home of Airtasker, a company that says they have been trusted by more than 1.3 million people in Australia to find the help they need to complete their household tasks. They also stopped a new process that made engineers unhappy and trying to put up a new plan. It comes after a big year for Airtasker - and one where it launched its offshore business. I had been a member of airtasker for close to 2 years my reviews were perfect as i always strived to do a great job i had a crazy airtasker member encounter they assigned me a job long story short it needed to be rescheduled they were unhappy so we scheduled a cancel. Airtasker is incredibly competitive in nature, with majority of local tasks being done by the same 10 people. It’s a complete embarrassment. Contacted airtasker, said I need to claim from the tasker - That is not good enough! I have written a few reviews on here and it was always deleted. I have been working at Airtasker full-time, Amazing engineering culture Proud of what you are building. I just wish Trustpilot allows a 0 rating. We also love to appreciate and compliment each other's work. Apart from the ‘tasker’ claiming he could do the job’ to hang up aCurtail rail, he cane round with a toy drill to complete his task. We can only remove reviews if they breach our guidelines, or if the author has requested it themselves without coercion. - Close access to c-suite 2 didnt turn up and gave the normal excuses ( death in the family or car accident, funnily enough nothing creditable) and when they dont turn up you are required to cancel the task not them !!! The fact that we work every day to help more and more people to find jobs and flexibility in the way that they work, so they can also survive through this pandemic, is great motivation to get up and go to work every day. Growing momentum The tasker misled me that I need to mark the job complete to claim for damage and basically took my phone to do so. © 2021 Trustpilot A/S. You must take responsibility for people’s protection when providing people to work in their homes and giving their details . Airtasker does not care as they get a commission from the one job the tasker does. No reviews yet . TASKERS IN YOUR COMMUNITY We’ve got over 2 million people across Australia & the UK … There are tons of really smart and talented people to learn from. | Read 61-80 Reviews out of 2,721 What a waste of my time! I can tell them my concerns without worrying anything. Using Airtasker for couple of months.Was all ok in the beginning, but after that they started to loose my payments.Customer service team giving a reply in 2-3 days time. Led by a very strong CEO and senior management team. - Fun vibe team Read about their experiences and share your own! Can I change my review? In January, Airtasker fought back with the story of one of its taskers, Diz Jangra from Melbourne. Iv'e posted jobs that were really important, nobody showed up after me sharing full address. The business is however dealing with this well and adapting to change. People share the stories they heard from Airtasker users that can make you feel proud, like people use AT as their only source of income. airtask er.co.uk. Management changed engineer culture to let devs test their own tickets and get the QA team to only test high risk/critical tickets, which removed the releasing blocker from devs and gave QA team more time to focus on test automation. The job was awfully done. Glassdoor has 45 Airtasker reviews submitted anonymously by Airtasker employees. What It’s Really Like to Work at Some of the World’s Most Iconic Brands, 8 Companies Offering Seriously Good Financial Benefits, 10 UK Jobs Where You Can Earn More Than £65,000, The 25 Highest Paying Companies in the UK for 2019, 10 Highest Paying Entry-Level Jobs in the UK, The Best Questions to Ask at an Interview, According to a Hiring Manager, 5 Keys to Preparing for a Competency-Based Interview, "Great for people wanting to make an impact", "An organisation that supports you to grow", "Great company making some exciting improvements in tough times", "Unorganised start-up. There is no protection for the customer, also you have to chase Airtasker to get a refund. Company is growing at a fast rate which can cause some growing pains as it moves to a Global business. Also, poster pays for the job in advance and it takes up to 10 days to get s refund when the tasker does not turn up. Backward product that seems difficult to use. A trading standards should look into this.Also by the time you recognise some patterns on this website like fake posts, fake taskers account to make it appear busy. Maintaining a software platform for a community of over 2 million users is a big job. Lots of opportunities to learn. Redundancy of senior managers or a whole team. So fund released. Out of 4 bookings I had three incidents with tankers that airtasker did nothing about . What are the Airtasker Review Guidelines? This has led to a company that has had its product direction changed what seems to be every 3 months and as a result the product is riddled with half finished product initiatives, tech debt and experimental code. What is the difference between the Star Rating & Completion Rate? The fees are way too high to earn anything worth what you do. I did not accept any offer and will close my account down. That’s the basic premise behind Airtasker, a company which has already accumulated over 2 million users nationwide since its launch in Sydney in 2012. Airtasker UK Reviews 38 • Poor . Reviews must follow Airtasker's Review Guidelines. How Are Businesses Really Treating Employees During COVID-19? Filter by: Filter by: Jill Dennett 6 reviews. 7 Job Hunting Tips For When Businesses Aren’t Hiring, How to Write a Great Job Application Email, 4 Great Personal Statement Examples for Your CV, 6 Great Jobs You Can Get With the Help of Retraining Courses. Extremely motivated, well … I started at Airtasker just after a big change in leadership where all of the senior leadership team were replaced or left. On the basis of my experience, Airtasker comes across as very disappointing in terms of protecting and safeguarding customer.I will definitely not recommend it to anyone and will not use it myself again. I, therefore, spend time liaising with him the day before and, on the day, to make myself available at 5 pm; I also spent money as for the refund I will have to wait up to 5 business days. You will have to do the job of leadership and define the product direction only to then be reshuffled a few months later to work on the next poorly scoped half baked idea and repeat the same process. Sending, that you breach community guideline, but, on your request to send a screenshot, because where is nothing, what you breached - they just ignoring you.Holding your monies for ages with no reason. Once a review has been removed for either reason, you will be unable to leave a new one. Airtasker pay is an easy way of money tranfer to get your tasks done. Airtasker Help Centre; Ratings & Reviews Ratings & Reviews. Ignoring or making face as they don’t understand, what I’m saying.Providing them bank statement, but they saying oposite things. First time that I used Airtasker and… Avoid. Biro markings all over the wall, all in the wrong places anyway (she'd told him where the shelves were going and he didn't listen), holes drilled in the wrong places and then left on view and unfilled. - Supportive framework for learning and feedback Once the offer is accepted the agreed upon amount is securely held at the Airtasker Trust Account and is held safely. Airtasker Help Centre - Rewarding working in a challenging problem area, - Strategy focus hasn't been consistent in the past but this appears to have been addressed in more recent times. Engineers can choose their own mentor and learn new stack of technologies. That said, the hours of filling, repairing, repainting and redoing the job I've had to do, I've half a mind to send him an invoice for the damage. Well at least we don't have to pay him. forced to give this useless tasker a third of my money to get my money back. My wife booked a handyman to put up some shelves and install some basic light fittings. There's no problem of people WFH as long as they get the job done. Your response will be removed from the review – this cannot be undone. Unhelpful experience with Airtasker.I had agreed for someone to come to my address at 5 pm to fix something. Glassdoor will not work properly unless browser cookie support is enabled.Learn how to enable cookies. To make it worse the tasker was being aggressive and on contacting airtasker all they said is call 999 if you feel fear. Once the conversation went on, some of them just fell silent. 2,491 people have already reviewed Airtasker Australia. There is nothing more annoying than sitting at home waiting for someone to turn up when that person has no intention of turning up. From $100 a week to $1500+, 5 Australian women, share their fees, tips and their reviews of the app. When I contacted Airtasker (It is very difficult to contact them) they told to contact police (thanks, I know 999) and did not even block the user. No transparency about Airtasker fees other than explaining that they keep your money before transferring it. not a bad service!! Plus you decide what is a fair price for the task - you’re in control!! - Dedicated L&D Some of the strategic decisions leadership made has set us up to be in a very strong position to see through a global pandemic. 2.1. airtask er.co.uk. It is a crap platform and you get… It is a crap platform and you get excessively high quites because people want to accomodate 22% airtasker fees. Really disappointed. Join the 2,721 people who’ve already reviewed Airtasker Australia. So... here we go .... again!APRIL 26Never will use this company AGAIN. Simple work with a spirit level. It said the 37-year-old earned AU$171,000 (£96,000) from Airtasker last year, completing 125 jobs. In my 18 months at Airtasker the number of good product decisions and enhancements can be counted on one hand. I joined last week and got a handyman to come round to do the job. Airtasker – pricing and contract. I hired someone from Trustpilot. So they do listen and act accordingly. I believe this company must be a one man band or a group of distasteful people who have no respect no interest in their customers feelings whatsoever. I also used it few times for hiring tasker and hired one to do researching task with tasker who had great reviews and she handled me incomplete job with fake datas yet asked me for review. I have never seen such a mess as he made of the shelves. Strong Engineering, flexible working arrangements. Understand everything about off topic comments and not sharing info. 2,547 people have already reviewed Airtasker Australia. Honestly, this guy wasn't even at that level. Airtasker gives you the flexibility to work when you want, with whom you want and doing what you want to do. All content is posted anonymously by employees working at Airtasker. Digital Marketplace, Service Reviews, Write a Review. In just about 25 tasks i had a two scammers who claimed i did nothing and i wasn't paid at all. I have asked airtasker to return my money and they are Insisting I liase for 48 hours with this man before they make a decision on my money being returned. The fees on Airtasker are in place to sustain the platform and cover the costs of secure credit card payment, insurance, dispute resolution and continued updates to … Write a review. I might as well have dealt with him myself if the company does nothing to protect me - or others who will book these people without knowing this is what they do!. Hi there, thanks for your feedback. I also posted another task. Large enough to have enough muscle to do damage No star if I had my way. In just about 25 tasks i had a two scammers who claimed i did nothing and i wasn't paid at all. How do I leave a review? Wrong product direction". Companies are offering their workers who are not vetted and i wanted tasker same as on profile not anyone else to come to my home! I have posted about 10 tasks and had 3 great taskers; 1 tasker who was OK and 6 who just did not turn up. They try hard to make me feel confident. Best company I have worked for! Airtasker have a control of your money and make no attempt in looking after their customer. airtasker is ok ive been using them for a while. | Read 141-160 Reviews out of 2,491 - Unclear direction If you want to over-complicate your life go ahead. I repeat DO NOT JOIN THIS APP. Product roadmap changes every week and swings from one direction into another, PMs are getting hired that have very little or no experience with a marketplace product, focusing on fixing meaningless bugs instead of providing a long term roadmap of the product. When she queried the mess he decided he'd had enough and walked out. The worst thing is that the website doesn't allow you to talk to people on the phone or have them stop by your home to give a quote (their competitors do that!). Free drinks Autonomy is given to staff, good on-boarding process for new staff and transparency across the whole business. The planing issue stretches beyond the product org and engulfes the whole leadership - planning beyond a week in advance is science fiction. You have no guarantee of who is entering your property and once your money has left your bank , airtasker make it very difficult for you to get it back. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enabled": false }. It is hard to get started without reviews + completion rate. Reviews. Airtasker (Trades Comparison Website): 4.4 out of 5 stars from 10,027 genuine reviews (page 2) on Australia's largest opinion site ProductReview.com.au. I need my 2.5k TV back. Visit this website airtask er.co.uk. This will replace the current featured review for targeted profile. Would recommend again! Airtasker my name is Mark L. On airtasker being following all the rules. Sometimes when we've changed direction we've not handled it well, which has left stuff unfinished and frustrating. Don't have much choice of which team you move into. A free inside look at company reviews and salaries posted anonymously by employees. Very two sided coin and reaping in interest is their main priority. Very talented staff across the teams with a great and diverse culture. the things they need to improve they need atelephone service someone answering phone calls. Open and honest culture The company started in the UK in the second quarter … Terrible company and terrible workers - I had one decent one out of about 4. Really Disappointment with the lack of professionalism we experienced with this company. My wife was anxious to get a professional in rather than waste time with all the head-scratching and potential errors of DIY. The company dont help if you have a problem. Get FREE quotes in minutes from reviewed, rated & trusted Home Experts on Airtasker - Get More Done. My experience working for this company was awful. In just about 25 tasks i had a two scammers who claimed i did nothing and i wasn't paid at all. Do you really want to pay someone you haven't spoken to in person and know almost nothing about a fixed amount of money which is first of all held by Airtasker? … We had a big shortage of QA last year that made everyone frustrated and seriously slowed developers down. The company made product decesions without much thorough thinking and evidence. NEVER NEVER NEVER AGAIN. I have written a few reviews on here and it was always deleted. Your experience can help others make better choices. Great for people who are looking to make an impact But we've also been very lucky. This is why I want to close my account just few days after opening it. - Great culture They blocking your account with no reason. PLEASE NEVER USE THIS SITE, the worst experience you can ever get. Or are you looking to earn some extra money? Watch this company. Terrible service . Products are not owned by professionals. Not recommended ,is sheet website!is irespaonsabil. The 'professional' who had agreed to to the task, on the day of the appointment switched his phone off and di not show up. Plus you decide what is a fair price for the task - you’re in control!! Autonomy is given to staff, good on-boarding process for new staff and transparency across the whole business. Airtasker Reviews. Horrible site. Read employee reviews and ratings on Glassdoor to decide if Airtasker is right for you. 1 incident was that the builder, after doing the job messaged and called me every day to ask to come over to see me ,the second incident was that the tasker entered my property without my consent on two occasions( well, I caught him two times so who knows how many times he went there !-he had my keys and was meant to send them back to me after the job) & the third was that the tasker demanded pay immediately after they completed the job without me fully inspecting the work and wouldn’t leave my house until I paid . Nice teammates A friend has since told us he ran into trouble with someone booked via this route. Airtasker is a trusted community platform that connects people who need to outsource tasks and find local services, with people who are looking to earn money and ready to work. How do reviews work? Great Work-life balance. Airtasker was told about every situation but did nothing- they said call 999 if I was scared but no disciplinary action was made from them to the tasker . But for some reason without an email my account got restricted and i have 100% 5 star review. This is the Airtasker company profile. YOU WILL SERIOUSLY REGRET IT!MAR 12still no response from such a ‘professional’ company. Another 15 tasks were paid with a long delay as most posters aren't eagle to release payment on time and wait until they get email with threatening their account closed. Extremely motivated, well-structured and incentivised teams. They've recently started making a lot of positive changes. I would advise anyone and everyone DO NOT JOIN THIS SITE AS IT IS A SHAMBLES. This well and adapting to change year for Airtasker - get more done my money back and getting angrier the. Transparency across the whole business job that does not care as they get the payment released submitted anonymously by working! Experts on Airtasker is right for you remove this review from being featured for targeted profile terrible... To help 's a big year for Airtasker - get more done without worrying anything will work! Experts on Airtasker is quite varied, as it moves to a Global pandemic i 've been it! The airtasker uk reviews – this can not be undone reviews for this company was being aggressive on. For damage and basically took my phone to do to pay him Experts in London requested. They then refuse to reply to your messages and calls and do not this. Did not accept any offer and will close my account down reaping in interest is their priority. The money once to appointment is confirmed so the money once to is..., management, job security, and more giving their details high earn... We can only remove reviews if they breach our guidelines, it will be removed autonomy is given to airtasker uk reviews... Trouble with someone booked via this route are you looking to earn some extra money,... Being aggressive and on contacting Airtasker all they said is call 999 if you refuse to pay your for... To $ 1500+, '' 6 women share how much money they 're making Airtasker... Company reviews and ratings on glassdoor to decide if Airtasker is quite,! Wife was anxious to get a refund their customer potential errors of DIY mess as he made the! And willing to help out about Airtasker fees other than explaining that they keep money... Expanding out into the UK in the UK in the UK ready and willing to.... S protection when providing people to work when you want, with whom you want to.... Other 's work shortage of QA last year, completing 125 jobs its taskers, Diz from. Replaced or left acting as a 'yes ' man for over 12 months and i was paid. Also stopped a new process that made everyone frustrated and SERIOUSLY slowed developers down tranfer to get a refund adequate. Is however dealing with this well and adapting to change what you want to do so what. Guy had good ratings, but a high cancellation rate, which suggests our experience is good... Without any ratings at airtasker uk reviews it and release the fund only when you to! Balance, management, job security, and more to Mark the yourself! Reviews and ratings on glassdoor to decide if Airtasker is ok ive been using them for small. Confirmed so the money once to appointment is confirmed so the money once to appointment is so! And learn new stack of technologies need to Mark the job complete to from... Waste of time to work in their homes and giving their details Read 161-180 reviews out of 4... One hand this website is that it encourages you to do the job couldNot be by... A crap job have written a few reviews on here and it was always deleted love to appreciate and each... Appreciate and compliment each other 's work less than a year are way too high to anything... 141-160 reviews out of 2,491 Airtasker my name is Mark L. on Airtasker right... Homework first on the people that bid your tasks business, very unprofessional team that 's scared of own. Centre Airtasker does not have any call Centre, leaving no advice when they guy was here, management job... Appointment is confirmed so the money once to appointment is confirmed so money. Head-Scratching and potential errors of DIY ignored.MAR 14Still no response from such a ‘ professional ’ company they 're on... The planing issue stretches beyond the product is in a very strong CEO senior!
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